Are you giving the best customer experience?

Are you giving the best customer experience?

by Sirish Rao

Digital Media head

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Customer Experience is the only truth that drives and sustains brands and businesses.

Watch this film to see what customers say; and, what a good brand experience is all about.

Our thanks to all the customers who spoke, to Mr Vivek Modi Co-Founder, Yellowbulbs.com and Mr Ganesh Krishnamurthy, COO , Total Environment Building Systems, Bengaluru for participating in the film.

We hope you enjoy it.

 

Please do leave your comments at the bottom and do share with others if you like this article.

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1 Comment on "Are you giving the best customer experience?"

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Shailendra Vijayvergia
Shailendra Vijayvergia

Completely agree with views shared by customers and entrepreneurs. Vivek Modi has mentioned correctly in film that brand promise is important at all touch points or immersive marketing. And one of such example is my recent read on Inc (https://goo.gl/E1xhFv) about an incident where 5 year old girl sends her complaint to CEO of GAP and response to her letter really fulfills the definition of immersive marketing.

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